must comply with all applicable laws when using the Site. $86.91 + shipping. Customers will need to uncheck this box if technical assistance is required. may provide you with a mechanism to provide feedback, suggestions, and ideas Meraki has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. by the Meraki End Customer Agreement, available at Our Services may give you the ability to register for an account or to create and update a user profile. The co-termination date is then computed by, first, determining the amount of time remaining on the existing licenses in a customer’s organization by subtracting the license expiration date (available in the customer’s Dashboard account) from the current date (such difference, the “Remaining Days”). End-of-Sale Announcement: Date of official end-of-sales notice, typically six months prior to the last order date. We may offer e-mail newsletters from time to time on our Services. Additionally, if When will the change to Cisco Online Privacy Statement become effective? You may also opt-out from receiving commercial e-mail from us, and any other promotional communications that we may send to you from time to time (e.g., by postal mail) by sending your request to us by e-mail at privacy@meraki.com or by writing to us at the address given at the end of this policy. When a product reaches EOL, Meraki is committed to communicating important milestones throughout the EOL period. Effectively track and coordinate customer interactions and support activities. You agree that we may, in our sole discretion, use the Feedback you provide in I'm able to ping my call manager from the MX but the Cisco Phone that I'm trying to setup is not registering to the Call Manager (Cisco … Smart, cloud-managed IT solutions that make life simpler. review the most recent version of these Terms and remain informed of any description by email to legal@meraki.com, or write to us at: Meraki, LLC Customer Success Manager. Normally this is a Cisco Meraki support team member; however, during pre-sales product it could be a Cisco Meraki Systems Engineer, VAR, or other field sales resource. The commercial invoice is therefore electronic and will not be included in the shipment. By using the Site in any way, Cisco Meraki typically provides support for a given product for a period of five (5) years after the EOS date. Dynamic policies – Enforce security policies on devices by using device posture. Boxes are not acceptable delivery addresses. Products covered by the Cisco Meraki lifetime warranty are eligible for advance replacement. Cisco Meraki is capable of shipping using most carriers and methods if the customer is shipping on a customer’s account. with and to be bound by these Terms of Use and all rules, policies and In this role, you will be responsible for managing a team of channel marketers responsible for marketing plans delivered both ‘to’ and ‘through’ Cisco Meraki’s expansive partner network. Meraki Support will ship new devices overnight from global distribution centers to a customer-specified location within 1 business day of any support case requiring the Advanced Replacement RMA of any device. The Cisco ISR is configured for a site-to-site VPN tunnel to the main campus. How can I get more information about the Cisco Online Privacy Statement? use of Meraki products and services within your organization as intended by In these cases, network configuration information, including security settings and policies, will not be accessed. Shipments to Australia and New Zealand will ship from California, US and will arrive in 2-5 days. Manage the entire product portfolio from an intuitive interface. From time to time, we may offer promotions to Site visitors or registered defined in this Privacy Policy have the meanings given to them in the Terms of If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here. a wholly-owned subsidiary of Cisco Systems, Inc. ("Cisco"). A. Cisco Meraki Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization — from iPads and Androids to Macs and PCs. Testimonials. The Meraki Dashboard API is an interface for software to interact directly with the Meraki cloud platform and Meraki managed devices. 844-294-0782. In contrast, when purchasing a license for a new devices, the Incremental Dollar Days is calculated as a function of the “Remaining Time,” that is, the difference between the term of the new license and the amount of time remaining under the customer’s existing licenses. use of or reliance on any goods or services available through the third party any such action or proceeding being brought in the federal or state courts of We may receive information about you, including Personal Information, from affiliated and unaffiliated third parties, and may combine this information with other Personal Information we maintain about you in order to ensure we have accurate information. The security of your Personal Information and our customers’ information is important to us. http://www.meraki.com/support/#policies:eca, and any 500 Terry François Blvd Issue severity: system outage automatically generates an escalation. Seamless onboarding – require devices connecting to corporate Wi-Fi to enroll into Systems Manager. These notifications will include the initial EOL notification, the End of Sale (EOS) announcement, and the End of Support (EOST) dates, as well as other key information pertaining to Cisco Meraki products. Protect devices and data with encryption enforcement, enterprise remote wipe, and integrated network access control. Meraki collects information under the direction of its customers, and has no direct relationship with the individuals whose personal data it processes. a Delaware limited liability company and a wholly owned subsidiary of Cisco Systems, Inc. ("Meraki," Delight your guests with 5-star service and insights by powering your business with Meraki. management, usage rules, or other security features of the Site; (f) reproduce, See how easy Meraki Systems Manager is. Peer-to-peer channel for customers, partners, and other interested parties. Accordingly, when renewing the licenses for existing devices, the Incremental Dollar Days are calculated as a function of the entire term of the license (i.e., license term in years multiplied by a year of 365 days). We and other business partners may conduct or sponsor special contests, sweepstakes, and other promotions that users may enter or otherwise participate in on our Services or otherwise. terms "you," "your," and "yours" refer CiscoÕs most recent Form 10-K, Form 10-Q, and Form 10-Q/A. This page contains versions of the RedBoot bootloader, Linux kernel and OpenWRT distribution modified to run on the Meraki hardware, along with associated licenses. Policy carefully for information relating to our collection, use, storage and The use of information collected through our Services shall be limited to the purpose of providing the service for which the customer has engaged Meraki. results, dependence on new product development; rapid technological and market When we Implement a secure method to allow personal devices to access corporate assets while keeping their privacy top-of-mind. Cisco Meraki will ship any UPS or FedEx shipment to Mexico using a paperless process. Delivery times to certain countries or remote destinations can vary. You may choose to opt-out of the sharing of your personal information with third parties for their direct marketing purposes at any time by e-mailing us at opt-out@meraki.com. ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Additionally, if a Meraki customer elects to use our device management tool currently known as Systems Manager ("Systems Manager") and installs its software on, or configures the profile of, a mobile device or other device (e.g., a laptop computer) managed by Systems Manager, the customer or Meraki may undertake certain actions on the device, such as the following: (i) list, access, copy, move, and delete files; (ii) track and record device location over time; (iii) take and record screenshots; (iv) manage the device through remote desktop functionality; (v) set and enforce policies; and (vi) install/remove apps. Response time: failure to provide response or resolution within the timeframes described in the service level section above may generate an escalation. Cisco Unified Communications Manager at the main campus provides call-processing and telephony services. Phones at Meraki technical support centers are staffed 24×7×365 to ensure that one-on-one, phone-based technical support is always available from Meraki’s technical support engineers. User Accounts and Profiles. We wish to caution you that these Any applicable taxes on any award are the sole Find more details about the job and how to apply at Built In San Francisco. expressly permitted by applicable law or expressly permitted by us in writing, Expedited shipments within the US using an expedited method will generally arrive in 1-3 business days. Meraki will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. your access to the Site; (d) use the Site or Site Content for any purpose Consequently, we cannot ensure or warrant the security of any information that you provide to us. This concept is referred to as “co-termination” and is described in more detail below. We forward-looking statements regarding future events or the future financial New software features available for the management software may not be compatible with the legacy hardware functionality or with the firmware running on the legacy hardware. Ensure an optimal patient care experience with secure and reliable healthcare IT solutions. The Cisco Meraki MX … Protect and securely connect what matters most, regardless of location. In order for the refund to be accepted and processed, Meraki must receive the hardware you are returning no later than 30 days following the date the RMA number is issued. If no defect is found, the RMA request will be rejected and the customer will be notified. We have set our end-of-life (EOL) policy to help customers better manage their product end-of-life transition. The Incremental Days is then converted to a dollar-value unit of time by adding together, for each type of new license purchased, the product of (i) Incremental Time, (ii) the Base Price of the such new license-type purchased, and (iii) the number of such new license-type purchased (the sum of all such products, the “Incremental Dollar Days”). If a customer wants, for instance, to upgrade to the Advanced Security functionality on its MX devices and purchases new MX licenses, the co-termination calculation is re-run because the Advanced Security licenses are more expensive. 500 Terry François Blvd may periodically make changes to these Terms, in our sole discretion. ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SITE CONTENT (INCLUDING performance of Meraki and/or Cisco. Branch office 2 is a Cisco Meraki network (MX, MS, and MR) with a Cisco ISR acting as a gateway device. Those Services also collect information regarding the performance of, and certain other information regarding, such networks. change, acquisition strategy, manufacturing risks, risks associated with That means the customer will be the importer of record and will be responsible of all duties, taxes/VAT, and brokerage fees. Delays may occur if there are special shipping requests or missing information. subsidiaries, affiliates, officers, agents, and employees, harmless from any Remote monitoring and identity-based configuration for all your devices. When we Please note that these translations are provided for reference purposes only. principles of conflicts of law. threatens the integrity, performance, or availability of the Site; or (h) CONTENT. in Santa Clara County, California. works from, distribute, and display the Feedback in any manner for any purpose. That means the customer will be the importer of record and will be responsible of all duties, taxes/VAT and brokerage fees. The promotion will state the privacy policy or policies governing the collection of such personal information. Meraki. When you use or visit our Services, some information is collected automatically. Your registration for and use of an account will be governed That means the customer will be the importer of record and will be responsible of all duties, taxes/VAT and brokerage fees. You purchased the product through an authorized Cisco Meraki reseller or direct from Cisco Meraki, You are the original purchaser of the product, You submit your refund request within 30 days of purchase, The product is in new condition, including all accessories in the original packaging. We and our designees This privacy policy (this "Policy") describes the Efficiently maintain the best possible experience for every device on your network. or concerns about the Site or these Terms, please send us a thorough For most addresses, PO Boxes are not acceptable delivery addresses. Except as may be The industry standard for easy-to-manage, fast and dependable Wi-Fi. With Cisco Meraki Systems Manager, administrators can instantly find laptops, desktops or virtual machines based on location, hostname, username or operating system with built-in search capabilities. Meraki, LLC. YOUR USE OF THE SITE AND SITE CONTENT, INCLUDING POSSIBILITY OF THESE DAMAGES), RESULTING FROM YOUR USE OF THE SITE AND SITE This Policy also describes our use and Content, your submission of Feedback, your violation of these Terms, or your “Incremental Dollar Days” are actually computed in terms of incremental seconds in order to ensure precision in calculating the term of the licenses purchased. on any portion of the Site or Site Content. Secure and scalable, learn how Cisco Meraki enterprise networks simply work. or state courts of or located in Santa Clara County, California, with respect By using the Site, you agree to be bound You will indemnify and hold Meraki, and its The dollar value of each license, for purposes of the co-termination calculation, is the one-year list price of the applicable license purchased (the “Base Price” of such license — see table of base prices below). from time to time with the Securities and Exchange Commission, specifically, Access all Meraki's downloadable product information. THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL A. If we offer user account or profile functionality on the Services, we will collect the Personal Information that you provide to us in the course of registering for an account or creating or updating a user account or profile. Site users. FROM MERAKI OR THROUGH OR FROM THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY The API contains a set of tools known as endpoints for building software and applications that communicate with the Meraki … Cisco Meraki will only send shipments to Mexico using EXW (Ex Works) incoterms. This information is made available to administrators of networks managed by our Services through an online interface that we call the “dashboard”. Advance replacement orders will ship within 1 business day. you follow a link or otherwise navigate away from the Site, please be aware reference.Please read the Privacy UNDER NO CIRCUMSTANCES WILL MERAKIÕS TOTAL LIABILITY OF ALL KINDS Cisco Meraki LIC-SME-5YR Cisco Meraki Systems Manager Ent Device License, 5YR. Cisco Meraki provides technical support from global office locations including teams located in the United States, the United Kingdom, Australia, China and Japan. Each iteration of the co-term formula is only run with respect to licenses of the same term. Terms of Use and the Meraki End Customer Agreement and is subject If your shipping address must include a PO Box Cisco Meraki cannot guarantee delivery. You will receive an email from orders@meraki.com to the email listed in the purchase order once the order is accepted. Please click here for fax and postal mail information. Remote monitoring and identity-based configuration for all your devices. remove, alter, or obscure any proprietary notices (including copyright notices) differ materially from those contained in our projections or forward-looking In connection with supporting this log-on functionality, we may collect information such as email addresses, telephone numbers, or user or administrator-created usernames, along with user-created or administrator-created passwords, to facilitate such log-on functionality and otherwise to provide our Services. Meraki Support Paradigm. The industry standard for easy-to-manage, fast and dependable Wi-Fi. $259.78 + shipping. To receive a free written notice of a security breach, you should notify us at privacy@meraki.com. for all fees charged by third parties to access the Site (e.g., charges by as well as all applications, widgets, software, tools, and other services AND SITE CONTENT AT YOUR OWN RISK. Our support engineers have deep expertise in enterprise networking and wireless design. NOTE: Business Days are Monday through Friday, excluding holidays observed by UPS. A case may be escalated based on any of the following criteria: In the event that a case is escalated, the following persons will be notified and kept apprised of the issue until de-escalation: Cisco Meraki may find it necessary to discontinue products for a number of reasons, including product line enhancements, market demands, technology innovation, or the products simply mature over time and are replaced by functionally richer products. Please note that Meraki has no direct relationship with the individuals whose personal data we process on behalf of our customers. Q. Unless discussed and agreed to by Cisco Meraki Support, all customer support communication flows through the Cisco Meraki Support Team. We use Personal Information and other information we collect to do any of the following: provide services to our customers; provide information and otherwise respond to your requests, including sales inquiries, email requests, and shipping requests; enhance, improve, operate, maintain, and debug the Website, our other Services, and our other programs, services, Web sites, and systems; improve the effectiveness of our Website as a marketing tool and optimize the performance of the Website and our other Services; prevent fraudulent use of our Services and other systems; to prevent or take action against activities that are, or may be, in violation of the Meraki End Customer Agreement, the Meraki Terms of Use, or applicable law; to tailor content and other aspects of your experience on and in connection with the Services; maintain a record of our dealings with you; for other administrative purposes; and for any other purposes that we may disclose to you at the point at which we request your Personal Information, and pursuant to your consent. You can read more about our use of cookies and other web technologies on the Cisco Online Privacy Statement. or MERAKI WILL NOT BE LIABLE TO YOU OR TO ANY THIRD any Site Content as part of a database or other work; (b) use any automated reserve the right to modify or discontinue, temporarily or permanently, all or If we offer the ability to create user accounts or profiles on our Services, you may have the ability to access and update certain categories of Personal Information that you provide to us by logging in to your account and accessing your account settings. LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW. To learn more about these practices, and to opt-out from Google’s and other vendors’ use of information collected on the Services through cookies for advertising purposes, you may visit Google’s Ads Preferences Manager, TRUSTe's Preference Manager, or the Network Advertising Initiative opt-out page. Deliver customer satisfaction; internally, the Cisco Meraki support team is evaluated on their customer satisfaction metrics and are responsible for delivering consistent measured customer satisfaction. Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. *Please note that announcements will be updated periodically to amend the functionally equivalent products. For all other returns it is your responsibility to coordinate and pay for return shipping back to Cisco Meraki using the carrier of your choice. to the provisions of the Meraki Terms of Use and the Meraki End Customer COMPUTER OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL THROUGH If a case is reassigned to another Meraki resource, or a Cisco Meraki authorized reseller, Cisco Meraki reserves the right to expect timely response from that party or Meraki Support may intervene to ensure customer satisfaction. For existing customers, this will be effective on February 9, 2017. We display testimonials of satisfied customers on our site in addition to other endorsements. A: … liable, directly or indirectly, for any damage or loss caused to you by your Use. Customer satisfaction related matters: failure to fully satisfy the customer may generate a case escalation, Techical Support Engineer owning the case, Engineer owning any associated bug/feature. Cisco Meraki currently has product certified in over 45 countries worldwide.
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